join our team!
Kīlauea Point Natural History Association (KPNHA) operates the Nature Store and Visitor Center located at the Kīlauea Point National Wildlife Refuge. As the nonprofit Friends group that supports the work of the Refuge, we provide financial support, along with complementary education and outreach programs that further the mission of the Refuge.
To apply for any of the positions below, complete and drop off an Employment Application or send a resume and cover letter to email@example.com including the position you’re applying for and your desired hourly rate or salary. Applications are also available in the Nature Store, located in the Visitor Center at Kīlauea Point National Wildlife Refuge.
Click to download an Employment Application
Nature Store Manager
We are seeking an energetic and experienced retail manager to join us as Nature Store Manager. This key member of the KPNHA ‘ohana is responsible for overall management of the KPNHA Nature Store, which includes ensuring great customer service, understanding and implementing the financial objectives of the retail business, hiring and managing employees, attending to the day-to-day operation of the Store, and helping to fulfill the mission of KPNHA. This is a fulltime or 32+ hour per week position.
Key Responsibilities: Provide excellent customer service and team leadership by sharing our organization’s spirit of aloha, support our revenue goals through the efficient operation of the Nature Store, manage the Nature Store team, maintain a product mix to maximize sales revenue, implement promotional initiatives and in-store events, provide customers and visitors information about the Refuge and help to enrich their visit, and maintain a clean and attractive store environment.
Skills Required: 5+ years’ successful management experience in a retail store environment, demonstrated leadership and management experience, a passion for customer service, strong communications skills, enthusiastic and positive attitude, flexible schedule, strong computer skills and experience working with QuickBooks POS preferred, and the ability to resolve problems in a constructive manner.
This part-time position is a key member of our ‘ohana, supporting the customer service and retail sales goals of the Kīlauea Point Natural History Association (KPNHA) Nature Store, helping to fulfill the mission of KPNHA and supporting the Kauaʻi National Wildlife Refuge Complex.
Key Responsibilities: Provide excellent customer service and share our organization’s spirit of aloha, support our revenue goals by assisting guests in conducting purchases of Store merchandise, provide customers and visitors information about the Refuge and helping to enrich their visit, and stocking and maintaining a clean and attractive store environment.
Skills Required: Team player, passion for customer service, experience in a retail environment, strong communications skills, enthusiastic and positive attitude, flexible schedule, and ability to resolve problems in a constructive manner.